[Opening shot of a person working at a desk, looking frustrated and overwhelmed]

Voiceover: “In today’s fast-paced business environment, organizations are constantly looking for ways to improve efficiency and achieve their goals. But too often, they overlook the importance of defining gaps in their processes.”

[Cut to a process map on a whiteboard]

Voiceover: “Defining gaps involves identifying areas where a process is not working as intended, or where it could be improved. This could be due to inefficiencies, bottlenecks, or gaps in communication.”

[Cut to an employee looking confused and frustrated]

Voiceover: “When gaps are not identified, it can lead to frustration, wasted time, and missed opportunities. Employees may struggle to complete tasks, deadlines may be missed, and customers may become dissatisfied.”

[Cut to a team meeting, where a manager is leading a discussion]

Voiceover: “But by taking the time to define gaps, organizations can identify areas for improvement, implement changes, and achieve better results.”

Manager: “Okay, let’s look at the process for submitting customer orders. Where do we see any bottlenecks or inefficiencies?”

[Cut to a team member speaking up]

Team member: “Well, I’ve noticed that we often have to manually enter customer information multiple times, which takes up a lot of time.”

[Cut to the manager nodding in agreement]

Manager: “Great point. So how can we address that?”

[Cut to the team brainstorming ideas and discussing potential solutions]

Voiceover: “By defining gaps and working collaboratively to find solutions, organizations can improve their processes and achieve their goals.”

[Cut to a shot of the employee from the opening, now smiling and nodding in agreement]

Voiceover: “So if you’re feeling overwhelmed or frustrated by your organization’s processes, take the time to define gaps and work with your team to find solutions. You’ll be amazed at the improvements you can achieve.”

[Closing shot of the process map on the whiteboard, with the words “Define Gaps” written in bold letters]

Voiceover: “Defining gaps. It’s a small step that can lead to big improvements.”